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Dossier operativo / IQ

Industrias Quisqueya

A manufacturing organization where IT, OT, production lines, ERP integrations, SCADA, and historical plant knowledge must coordinate under limited maintenance windows.

Manufacturing San Pedro de Macorís 900 personas 3 sedes
Personas 900
Sedes 3
Registros relacionados 0
Dominios 3

Información clave

iq
Industria
Manufacturing
Estado
Active
Región
San Pedro de Macorís
Relación
Cliente ficticio / entorno de aprendizaje

Servicios de negocio

5
01 Food production
02 Packaging
03 Quality control
04 Warehouse operations
05 Distribution

Vista operacional

IQ
Personas
900
Sedes
3
Enlaces
7
Dominios
3
ManufacturingOT/ITProduction

Mapa de dependencias

Ruta de servicio
01 Usuarios

900

02 Servicios
  • Food production
  • Packaging
  • Quality control
  • Warehouse operations
03 Plataformas
  • Active Directory
  • Microsoft 365
  • VMware
  • SQL Server
  • ERP
04 Riesgos
  • Poorly documented OT/IT boundary
  • Legacy PLC infrastructure
  • NTP inconsistencies
5 Servicios
9 Sistemas
5 Debilidades
3 Personas

Puntos débiles

5
  • Poorly documented OT/IT boundary

  • Legacy PLC infrastructure

  • NTP inconsistencies

  • Limited maintenance windows

  • Single historian server

Personas clave

3

Ing. Félix Rosario

Plant Manager / Plant Operations

Measures incidents by production downtime.

Pregunta frecuente
How long will we be stopped?
Fortalezas
Production leadership, Operational discipline

Ramón Castillo

Infrastructure Administrator / Technology

Understands the risk boundary between IT and plant operations.

Pregunta frecuente
Can this affect production?
Fortalezas
IT/OT awareness, Careful change management

Doña Carmen

Production Supervisor / Production

Detects plant issues before dashboards do.

Pregunta frecuente
The line feels strange.
Fortalezas
Production intuition, Historical process knowledge

Contexto y notas

IQ

Produce, process, package, and distribute food products for local and regional markets.

Technology failures affect physical productionProduction-first culture changes risk calculationsOperators often detect abnormal behavior early