Operational dossier / RMH
Red Médica Horizonte
A healthcare network where clinical systems, medical devices, vendors, integrations, and patient care workflows determine the real impact of infrastructure issues.
Key information
rmh- Industry
- Healthcare
- Status
- Active
- Region
- Santo Domingo
- Relationship
- Fictional customer environment
Business services
5Operational view
RMH- People
- 2,400
- Sites
- 12
- Links
- 8
- Domains
- 3
Dependency map
Service path2,400
- Emergency care
- Hospitalization
- Imaging
- Laboratory
- Hybrid Active Directory
- Microsoft Entra ID
- Microsoft 365
- EMR
- PACS
- Vendor lock-in
- Legacy medical devices
- Security exceptions
Weak points
5-
Vendor lock-in
-
Legacy medical devices
-
Security exceptions
-
Single PACS storage location
-
Limited business continuity testing
Key people
4Dra. Isabel Marte
Hospital Director / Executive Leadership
Evaluates technology incidents by clinical impact.
- Common question
- Is this affecting patients?
- Strengths
- Clinical leadership, Crisis management
Carlos Tejada
Systems Coordinator / Technology
Understands clinical integrations that are rarely fully documented.
- Common question
- Which clinical workflow is affected?
- Strengths
- Clinical systems knowledge, Vendor coordination
Julio
Radiology Technician / Radiology
Detects PACS degradation before formal alerts.
- Common question
- Why are images taking longer?
- Strengths
- Radiology workflow knowledge, Early anomaly detection
Ana María Soto
Nurse Supervisor / Nursing
Escalates technology issues when they become clinical issues.
- Common question
- Is this affecting care?
- Strengths
- Patient workflow awareness, Escalation timing
Context & notes
RMHOperate hospitals, clinics, diagnostic centers, labs, imaging, and specialty services.